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We took over Karma only about three months ago and we need to increase our occupancy. I knew that internet sites were the way to go but as a one person operation, the logistics of updating six or seven sites each time a booking is made was out of the question.
Channelmanager solved this problem for me. Even though we have been virtually fully booked over December and January I have picked up 'filler bookings' from the last minute sites that have significantly improved my occupancy rates.
Also, I was unhappy with the service provided and the costs associated with the software I was using for my daybook. Channelmanager has solved this beautifully. It is impossible for us to incur a double booking.
It is a great system and Colin and Jeanette provide excellent service. I am happy to recommend Channelmanager to any small to medium accommodation business. Thanks, Colin and Jeanette
Beverley, Karma Chalets, Denmark W.A.
We have used Channel Manager for only about two months. It provides a great tool to capture and organise the wealth of bookings that originate from the online sites such as Wotif, Rates to Go etc. This capturing of these bookings in this way cuts down on work and time that would otherwise be spent handling these. The ability to control these external websites from Channel manager also saves time on maintaining the numerous individual websites.
Michael,
Hotel Mayfair
I would like to thank Colin and Jeanette of Channelmanager. I am a "one woman show" here with a four bedroom B&B and not a lot of time to fiddle with last minute sites.
BUT Channelmanager has provided me with not only more business but a simple and efficient to use desktop booking / records system. Friendly help was available for setting up and It is efficient to use with all last minute sites.
Thanks for boosting my business and with NO double bookings.
Miriam Cooper at Mulberry Cottage B&B and Grannie Rhodes,
Richmond, Tasmania
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Our B&B business has grown in three years to a stage where updating many distributor sites following each booking was consuming far too much time. We looked at and seriously considered several solutions before hearing about ChannelManager.
We liked what we heard and within a few days of making initial contact, Jeanette and Colin paid us a visit and provided in-house coaching to get us underway. That support has continued; we have had no difficulties with the system, and thoroughly recommend ChannelManager and its 'Hot Button' booking system for managing your inventory across a range of distribution channels, including your own website ... no more double bookings, and a quick and direct way to control last minute pricing to individual distributors - I recommend ChannelManager and its people without reservation.
Dr Gil Stokes,
Elm Wood Classic B&B
I have been using the full Channelmanager and I have fount it suits my business because I run 2 businesses, and the bookings just appear in my System , All I have to do is put in my telephone and walkin bookings , then Channelmanager does the rest , I have the bookings directed to my mobile phone and I receive a SMS message every time a booking is made . I know exactly what I have to bank each day from the bank reconciliation report , I know my occupancy rate , average rooms takings , daily/weekly takings and much more.
I would not hesitate to recommend Channelmanager for any one who wants all the booking provider sites to be updated , to have a full front and back office system , and fantastic back up if I need it.
Rodney Richardson
Acton Park Holiday Units - Acton Park Tas
I thoroughly recommend Channelmanager as my online booking system as it
gives me great flexibility and personal backup with my online bookings, and
offers me the opportunity to go out of the office and not miss out on any
bookings that are booked online through Channelmanager. I have someone
watching over me all the time, could not be easier.
Julie Gale
Kurrajong House Launceston
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