Important update Cyber Security

As you are likely already aware SPAM and scammer activities are increasing dramatically throughout the world. These e-mails can be very sophisticated, convincing and elaborate claiming to be from legitimate companies such as ourselves, telecommunication and energy suppliers and Banks etc. Please be cautious when clicking on any links or replying to any emails sent with the name of ChannelManager in the title. Please verify the full email ID address by which it has been sent as scammers will have extra names, letters & numbers in the email address if you check the full email address.

We do not send any emails to accept terms and conditions as they are activated when you first log in to the system nor do we send any account payment info or requests for information or ask to click on external links unless you have requested it. We only send a monthly invoice and booking statement from the same e-mail address, updates such as this, and replies to e-mails that you send us.

We also suggest you change your password frequently and install anti-virus software in line with cybersecurity guidelines.

Please feel free to send any queries to help@channelmanager.com.au for any assistance with this or any other matter.

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Channel Manager

Channel Manager Australia Owned and operated.

Colin and Jeanette Hatcher and the Australian Origins of Channel Manager Channel Manager is an Australian‑owned and Australian‑operated hospitality technology company, founded and developed by Colin and Jeanette Hatcher, lifelong Australian hoteliers with deep roots in Tasmania and decades of firsthand experience in accommodation management across Australia. Unlike many hospitality software platforms that were conceived by external technology firms or overseas venture capital, Channel Manager was created in Australia, by Australians, specifically for Australian accommodation operators, and later expanded internationally while retaining its Australian ownership and operational base. Australian Hoteliers First, Software Founders Second Colin and Jeanette Hatcher spent many

Channel Manager

How Channel Manager Works

⭐ What Is a Channel Manager? A Channel Manager is a tool that automatically updates your property’s availability, rates, and restrictions across every online sales platform you’re connected to. Think of it as your distribution command centre: Instead of logging into each platform to make updates, you enter your changes once—and the channel manager sends those updates everywhere instantly. ⭐ Why You Need One Without a channel manager: You manually update each OTA (slow) Mistakes happen (double bookings) Rates are inconsistent (lost revenue) You spend time on admin instead of guests With a channel manager: Real‑time updates Automatic reservation sync

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