We’re excited to announce the release of a new feature designed to give managers greater flexibility and control over guest billing. You can now apply a credit card transaction fee to bookings made through the Channel Manager when guests use the Red Button (DPS Pay Now) option on their invoices.

This enhancement allows you to seamlessly add additional charges to a guest’s invoice, helping to offset the costs associated with credit card processing. By default, we’ve set a standard transaction fee rate across all hotels to ensure consistency and ease of use. However, we understand that each property may have unique needs, so you have the ability to customise this rate.

To adjust the percentage charged for credit card payments, simply log into your account and navigate to the “Set Up” section. From there, select “Credit Card Payment Charges” where you can modify the default rate to better suit your business requirements.

This feature is part of our ongoing commitment to providing tools that enhance operational efficiency and improve financial transparency for both managers and guests.

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