Channel Manager is a high requirement for all hotels. It lets you change or adjust your rates within seconds. It also updates itself on the online platforms on which you are operating. Must have for all hoteliers who want to increase their bookings.

Finding Channel Manager has made a great difference to our business and the way that we now function within our booking system. Gone are the days of double bookings, waiting for deposits and answering endless inquiries, now customers can check exactly what availability we have and book online directly making our job much simpler and more professional at the same time

We have been using Channel Manager Australia system for over 6 years now and have found it simple to use and teach our hotel staff and students. The functionality of Channel Manager system is easy to understand and use. The Daybook gives a clear calendar display of bookings and Online Travel Updater allows us to update our pricing availability across all Online Travel Agent platforms. Channel Manager support has always been helpful and therefore I would highly recommend that Channel Manager Australia for any hotel.

Channel Manager have been an asset to my company in the years we have used them. They have enabled me to achieve my goals in my business with a combination of ongoing background support as required and hands on, personal touches for the more complicated requirements. I can confidently say that my business would not be in the position it is today without the strong support that we have received from Channel Manager over the last 3 years.

Having a secure, reliable, stable and functional channel management system is critical to our accommodation business, and Channel Manager is our product of choice. Channel Manager’s web-based system is easy to navigate and has a good range of functionality to suit the sophistication of our business, for example handing multiple overlap rooms to help us to avoid the dreaded overbooking during peak season, as well as making the day-to-day tasks very easy, such as updating pricing across all connected OTAs, managing inventory and being able to keep track of what has already been sold. I like that I can log in securely and perform tasks from my phone when I am away from the office. Training new staff in the use of the system has never been a problem, and we find new staff are proficient after just one day of instruction. The Day Book provides a good overview of who is staying on any given dates (grouped by room type), and the simple one click process to open any particular reservation and then make modifications such as change of dates or even change of room type is also very useful. We have good feedback from our own hotel customers who book via the Channel Manager reservations engine connected to our website that they find our reservations system easy to use, which helps us to capture more reservations via our own website. Customers particularly like that they can see prices and availability over any 14 day period, so guests who are flexible with their stay dates are able to pick the days when it is cheaper to stay, and we have found that this also helps us to drive sales on otherwise low demand days, when we have dropped prices to capture more sales. The Channel Manager support team have been terrific over the years, helping us with the creation of new room types or special deals on major OTA websites, connecting to new OTAs and getting the most out of the Channel Manager system. Our choice of channel management, aptly named Channel Manager, is one less thing that I need to worry about when managing my hotel and so we highly recommend it.