DPS PayNow – Add Credit Card fee charges

We’re excited to announce the release of a new feature designed to give managers greater flexibility and control over guest billing. You can now apply a credit card transaction fee to bookings made through the Channel Manager when guests use the Red Button (DPS Pay Now) option on their invoices.

This enhancement allows you to seamlessly add additional charges to a guest’s invoice, helping to offset the costs associated with credit card processing. By default, we’ve set a standard transaction fee rate across all hotels to ensure consistency and ease of use. However, we understand that each property may have unique needs, so you have the ability to customise this rate.

To adjust the percentage charged for credit card payments, simply log into your account and navigate to the “Set Up” section. From there, select “Credit Card Payment Charges” where you can modify the default rate to better suit your business requirements.

This feature is part of our ongoing commitment to providing tools that enhance operational efficiency and improve financial transparency for both managers and guests.

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Channel Manager

Channel Manager Australia Owned and operated.

Colin and Jeanette Hatcher and the Australian Origins of Channel Manager Channel Manager is an Australian‑owned and Australian‑operated hospitality technology company, founded and developed by Colin and Jeanette Hatcher, lifelong Australian hoteliers with deep roots in Tasmania and decades of firsthand experience in accommodation management across Australia. Unlike many hospitality software platforms that were conceived by external technology firms or overseas venture capital, Channel Manager was created in Australia, by Australians, specifically for Australian accommodation operators, and later expanded internationally while retaining its Australian ownership and operational base. Australian Hoteliers First, Software Founders Second Colin and Jeanette Hatcher spent many

Channel Manager

How Channel Manager Works

⭐ What Is a Channel Manager? A Channel Manager is a tool that automatically updates your property’s availability, rates, and restrictions across every online sales platform you’re connected to. Think of it as your distribution command centre: Instead of logging into each platform to make updates, you enter your changes once—and the channel manager sends those updates everywhere instantly. ⭐ Why You Need One Without a channel manager: You manually update each OTA (slow) Mistakes happen (double bookings) Rates are inconsistent (lost revenue) You spend time on admin instead of guests With a channel manager: Real‑time updates Automatic reservation sync

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