Login
Booking Cancellation
Free Trial & Demo

ChannelManager Australia Blog

Empowering Properties with Channel Manager, Property Management System, and Booking Engine Solutions

AI

How to Rank Your Accommodation Higher Across AI Platforms

Why AI Visibility Matters AI assistants do not simply display websites. They analyze information from multiple online sources and generate recommendations based on relevance, trustworthiness, reviews, location, pricing, and content quality. When your accommodation is consistently mentioned across trusted sources, AI systems are more likely to surface your property when travelers seek recommendations. The businesses that adapt early will gain a significant advantage over competitors still relying solely on traditional SEO. 1. Create an Exceptional

Read More
Channel Manager

Why Australian Hotels Are Turning to ChannelManager’s Cloud PMS

Australia’s hotel industry is undergoing a significant transformation, driven by rapid technological advancement and changing guest expectations. At the centre of this shift is the growing adoption of cloud-based Property Management Systems (PMS). For many operators, moving core hotel operations to the cloud is no longer just an upgrade — it’s a critical step toward staying competitive in today’s market. Australia Embraces Cloud PMS Across Australia and the wider APAC region, cloud PMS adoption is

Read More
Channel Manager

Channel Manager Australia Owned and operated.

Colin and Jeanette Hatcher and the Australian Origins of Channel Manager Channel Manager is an Australian‑owned and Australian‑operated hospitality technology company, founded and developed by Colin and Jeanette Hatcher, lifelong Australian hoteliers with deep roots in Tasmania and decades of firsthand experience in accommodation management across Australia. Unlike many hospitality software platforms that were conceived by external technology firms or overseas venture capital, Channel Manager was created in Australia, by Australians, specifically for Australian accommodation

Read More
Channel Manager

How Channel Manager Works

⭐ What Is a Channel Manager? A Channel Manager is a tool that automatically updates your property’s availability, rates, and restrictions across every online sales platform you’re connected to. Think of it as your distribution command centre: Instead of logging into each platform to make updates, you enter your changes once—and the channel manager sends those updates everywhere instantly. ⭐ Why You Need One Without a channel manager: You manually update each OTA (slow) Mistakes

Read More
Channel Manager

How to Get More 5-Star Reviews and Boost Your Reputation

Earning positive hotel reviews is a key component of a strong reputation and a successful business. Here are five effective ways to get more good hotel reviews: Provide a “Review-Worthy” Experience: The foundation of good reviews is an exceptional guest experience. Focus on every touchpoint, from the initial booking to the post-stay follow-up. This includes: Exceptional Customer Service: Train your staff to be friendly, attentive, and proactive. Empower them to go the extra mile to

Read More
Promotions

Boost Direct Bookings with New Promotional Tools!

Our powerful features for your BookNow button, designed to drive more direct bookings through your website and reduce reliance on costly third-party commissions! Now, you can easily create and manage a variety of enticing deals, including: Last-Minute Booking Promotions Minimum Night Stay Promotions Stay Extra Night for Free Promotions Advance Booking Promotions Longer Stay Discount Promotions General Promotions/Voucher Codes Implementing these deals is simple. Just head to Setup / Book and Pay Setup / Promotional

Read More
Channel Manager

How to Reduce Overbookings with Real-Time Inventory Synchronisation

Overbookings are one of the most frustrating challenges for accommodation providers. Not only do they lead to unhappy guests and potential revenue loss, but they can also damage your reputation across online travel agencies (OTAs) and review platforms. Fortunately, with the right technology—specifically, real-time inventory sync via our channel manager—you can dramatically reduce the risk of overbookings and streamline your operations. ? What Causes Overbookings? Overbookings typically occur when multiple booking channels (like Booking.com, Expedia, and

Read More
Channel Manager

The Hotel School: Shaping Global Leaders in Hospitality and Tourism

In the heart of Australia’s bustling cityscapes lies a unique educational institution that blends academic excellence with real-world industry immersion—The Hotel School, a partnership between Southern Cross University and Mulpha Australia. With campuses in Sydney, Melbourne, and Brisbane, The Hotel School is redefining what it means to study hospitality and tourism management in the 21st century. Why The Hotel School Stands Out Industry-Driven CurriculumThe Hotel School offers a suite of programs—from undergraduate to postgraduate—designed by industry, for industry. Courses

Read More
Cyber Security

Hotel Credit Card Fraud Prevention: A Practical Guide

Combating hotel credit card fraud requires a multi-faceted approach involving vigilance, technology, training, and clear procedures for both hotels and guests.   Here’s a breakdown of strategies: For Hotels: Implement Strong Authentication Measures: CVV/CVC Verification: Always require the 3- or 4-digit security code on the back (or front for Amex) of the card, especially for online or phone bookings (“Card Not Present” transactions).   3D Secure (e.g., Visa Secure, Mastercard Identity Check): Implement 3D Secure

Read More
Channel Manager

The Importance of High-Quality Photos and Content on Hotel Websites and your Online Travel Agent platforms

In today’s digital age, the first impression of your hotel is often made online. Potential guests rely heavily on the visuals and content they encounter on your website and online travel agent (OTA) pages to make booking decisions. High-quality photos and well-crafted content are crucial in securing bookings and instilling confidence in your guests. Here’s why: Capturing Attention and Creating Interest When potential guests browse through numerous hotel listings, striking photos and engaging content can

Read More

Do You Want To Boost Your Business?

drop us a line and keep in touch

Contact Us
Channel Manager and its associated sites including bookaroom.com.au and bookaroomglobal.com are subsidiaries of See Our Australia P/L
Talk to a real person
+61280398877

Request For Free Trial/Demo