Channel Manager Welcomes CTrip

Channel Manager is excited to announce that we now support direct bookings with CTrip, China’s largest online booking platform for hotel accommodations and travel. This new integration allows our clients to tap into the vast Chinese market, offering greater visibility and access to millions of potential guests.

CTrip is renowned for its extensive network and user-friendly platform, making it a top choice for travellers in China. By partnering with CTrip, we aim to provide our clients with more opportunities to attract international guests and boost their bookings.

For more information on how to join CTrip and start benefiting from this partnership, please contact us. We’re here to help you every step of the way!

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Cyber Security

Hotel Credit Card Fraud Prevention: A Practical Guide

Combating hotel credit card fraud requires a multi-faceted approach involving vigilance, technology, training, and clear procedures for both hotels and guests.   Here’s a breakdown of strategies: For Hotels: Implement Strong Authentication Measures: CVV/CVC Verification: Always require the 3- or 4-digit security code on the back (or front for Amex) of the card, especially for online or phone bookings (“Card Not Present” transactions).   3D Secure (e.g., Visa Secure, Mastercard Identity Check): Implement 3D Secure for online bookings. This adds an extra layer of authentication where the cardholder must verify the transaction directly with their bank, significantly reducing chargeback liability

Channel Manager

The Importance of High-Quality Photos and Content on Hotel Websites and your Online Travel Agent platforms

In today’s digital age, the first impression of your hotel is often made online. Potential guests rely heavily on the visuals and content they encounter on your website and online travel agent (OTA) pages to make booking decisions. High-quality photos and well-crafted content are crucial in securing bookings and instilling confidence in your guests. Here’s why: Capturing Attention and Creating Interest When potential guests browse through numerous hotel listings, striking photos and engaging content can make your property stand out. High-resolution images that showcase your hotel’s best features can capture attention instantly, encouraging visitors to explore further. Building Trust and

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