Why stay chained to the reception desk? Enjoy the freedom of managing OTA bookings automatically, from anywhere

Our Channel Manager is designed to give you complete control over your hotel’s reservations—anytime, anywhere. With its built-in Reservation Management System, you can access and manage bookings from any device with an internet connection, freeing you from the constraints of the front desk.

The system automatically handles both inbound and outbound reservations across major Online Travel Agents (OTAs) like Booking.com, Agoda, and Expedia. This means your availability, rates, and bookings are always up to date—without manual input. Even while you sleep, the Channel Manager works in the background to ensure your property is synchronized across all platforms.

In addition to OTA integration, our Book and Pay (Book Now) direct booking link empowers guests to make live reservations directly from your website. This not only increases direct bookings but also reduces commission costs and enhances guest experience with a seamless, real-time booking process.

Whether you’re managing a boutique hotel, a multi-property group, or a remote retreat, our Channel Manager helps you stay connected and in control. Say goodbye to repetitive tasks and hello to automation, efficiency, and freedom.

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Channel Manager

Why Australian Hotels Are Turning to ChannelManager’s Cloud PMS

Australia’s hotel industry is undergoing a significant transformation, driven by rapid technological advancement and changing guest expectations. At the centre of this shift is the growing adoption of cloud-based Property Management Systems (PMS). For many operators, moving core hotel operations to the cloud is no longer just an upgrade — it’s a critical step toward staying competitive in today’s market. Australia Embraces Cloud PMS Across Australia and the wider APAC region, cloud PMS adoption is accelerating quickly. New hotel developments and established properties alike are moving away from legacy systems in favour of more flexible, digital-first solutions. This trend is

Channel Manager

Channel Manager Australia Owned and operated.

Colin and Jeanette Hatcher and the Australian Origins of Channel Manager Channel Manager is an Australian‑owned and Australian‑operated hospitality technology company, founded and developed by Colin and Jeanette Hatcher, lifelong Australian hoteliers with deep roots in Tasmania and decades of firsthand experience in accommodation management across Australia. Unlike many hospitality software platforms that were conceived by external technology firms or overseas venture capital, Channel Manager was created in Australia, by Australians, specifically for Australian accommodation operators, and later expanded internationally while retaining its Australian ownership and operational base. Australian Hoteliers First, Software Founders Second Colin and Jeanette Hatcher spent many

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